Support

Help, bug reports, and product feedback

The fastest way to reach support is by email. If something broke, include the page, what you clicked, and what you expected to happen.

Ask a question

Use this for setup, dashboard behavior, campaign flow, or anything unclear about how the workflow is supposed to work.

Report a product bug

Send the page, what broke, and the steps to reproduce it so the issue can be fixed quickly.

Request an improvement

Share missing workflow support around contacts, validation, drafts, queue processing, or analytics.

What to include in a useful bug report

Short, specific reports are much easier to fix than long narratives.

Include

Best contact

For data issues, include the contact, campaign, draft, or queue item involved.

Looking for operating guidance first?

The public guides cover the queue routine, campaign design, target profiles, and prompt/template structure.